Privacy Policy

1. Introduction

Clockcraft Global values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products (smartwatches, console handhelds, and accessories).

2. Information We Collect

We may collect the following types of information:

Personal details: name, email address, billing/shipping address, phone number.
Payment information: processed securely through third-party providers (e.g., PayPal, credit card gateways). We do not store full payment details.
Order details: products purchased, delivery preferences, and transaction history.
Technical data: IP address, browser type, device information, and cookies for site functionality.

3. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send updates, promotions, or newsletters (only if you opt in).
Comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

Service providers (e.g., shipping carriers, payment processors) to fulfill orders.
Legal authorities if required by law or to protect our rights.

5. Data Security

We use industry-standard encryption and secure servers to protect your information.
Access to personal data is restricted to authorized personnel only.
While we take precautions, no online system is 100% secure, and customers should also protect their account credentials.

6. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze site traffic.
You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications.
Request a copy of the data we hold about you.

8. Children’s Privacy

Our products and services are not directed to children under 13. We do not knowingly collect personal information from minors.

9. International Customers

As we serve customers in Canada, the U.S., and globally, your data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions or requests regarding your privacy, please contact us at:
📧 info@infoclockcraft.global